How to write formal/informal letters in ZNO

How to write formal/informal letters in ZNO


In this article you will get tips on writing letters and see samples of formal/informal letters in English for ZNO (Ukrainian State Exam).

Things to focus on:

  1. Read the task carefully.
  2. All the questions should be answered.
  3. Pay attention to body paragraphs (each point into one paragraph).
  4. Try to write close to the maximum number of words.
  5. Think about the linking words you want to use.
  6. Look through your letter for grammar and spelling mistakes.


A Letter of application


Dear Sir/Madam,

I am writing to apply for the position of a part-time shop assistant which was advertised in this week’s edition of The Evening Press.

I am 18 years old and am studying Law at university. I can speak English, French and German fluently. Despite not having worked before in a similar position, I feel I would be well-suited for it. I am hardworking, patient and polite. I am also friendly and able to remain calm in stressful situations.

I can work the evening shift as I have classes in the morning. I may be contacted by telephone on 222 2222. I am available for an interview any weekday afternoon. I look forward to hearing from you.


Yours faithfully,

Ann Brown


A Letter of application


Dear Mrs Davis,

I am writing regarding your advertisement in the April edition of ‘Working Away’. I would be grateful if you could send me some further information as I am interested in working at Lake Tonawonda Summer Camp this summer.

First of all, your advertisement states that you are looking for young men and women to work at the camp. Which age group are you interested in hiring? I would also like to know how many hours a day staff are required to work. In addition to this, do you provide meals and accommodation for the staff? Finally, which months is the camp open during the summer?

Thank you for your assistance. I look forward to hearing from you soon.


Yours sincerely,

Andrew Simpkin



A Letter of application


Dear Sir/Madam,

I wish to apply for the teaching which was advertised in yesterday’s Daily Planet. I believe I have the education, experience and personality that an excellent physical education teacher needs.

I graduated from Harpham University with a degree in Physical Education. I received top grades there, and spent many hours as a student instructor while at HU.

After graduating four years ago I was employed as a gym teacher at Shady Lanes Primary school. I really enjoyed working there, but the school closed three months ago.

As all good teachers must be, I am patient, cheerful and organised. Most of all I enjoy my work, and l believe my students can see that I truly love teaching young people about sports and physical fitness.

I have enclosed a detailed CV as well as a reference from my previous employer. I look forward to hearing from you.


Yours faithfully,

Thomas Smith


A Letter of application


Dear Ms Roddick,

I am writing to apply for your drama summer course which I saw advertised in the local newspaper. I am twenty-four years old and I am studying history of art at college. I would very much like to attend the drama course because I love acting and I am very keen to improve my skills. 1 would love to work in the theatre in the future.

I have had a passion for acting and dancing since I was ten years old. I have some experience in acting in school plays and dancing in a local ballet group. I have always enjoyed performing in front of an audience. I attended two short drama schools in 2006 and 2007: the first one was a contemporary theatre one and the second was about seventeenth­ century Italian drama.

I would be available every afternoon and early evenings from Monday to Friday. At the moment I am doing some part-time work on Saturday mornings, but 1 would be free the rest of the weekend.

I look forward to hearing from you.


Yours sincerely,

Alecia Brown

A Letter to the editor expressing an opinion


Dear Sir/Madam,

I am concerned about the environment and I am writing to suggest what young people can do to protect and improve their local environment. Some of these are recycling, using cars less, and planting trees.

First of all, they can make sure that things such as plastic containers, glass bottles and newspapers are recycled. And they can pick up any litter they find in the street and put it into a rubbish bin.

Secondly, nowadays the air is polluted because too many people use cars, even to go very short distances. Young people can try to use public transport or walk or cycle to their destinations instead. By doing this, they would make their environment less polluted and they would be able to enjoy cleaner air.

Finally, they can help to make their local environment greener by helping to look after public parks or gardens. They can also plant trees or help people who want to grow vegetables in their gardens.

In conclusion, all these actions will make their areas look cleaner and more pleasant and also help save the world’s natural resources. We will all have a better future if young people do everything possible to help protect and improve their environment.

Yours faithfully,

Donald Brick



A Letter to the editor expressing an opinion


Dear Sir/Madam,

I am a concerned parent writing to complain about the unhealthy dinners which are offered to our children at school. I feel that there is too much junk food and not enough fruit and vegetables on the menu. I think school staff, parents and the government should do something about this situation.

A recent survey of school dinners has shown that the menus consist of burgers, chips and chicken nuggets. To make matters worse, vending machines in school canteens are stocked with soft drinks crisps, chocolates and sweets. This kind of food leads to health problems such as heart disease, high cholesterol and obesity. In fact, it has been found that the number of overweight children in the country has increased dramatically in the last few years.

Although a trend in healthy eating has recently swept through the country, it does not seem to have caught on in our schools. Radical changes must be made to the existing junk food culture. We can do this by showing schools how to provide fresh nutritious meals that children will like.

In conclusion, I recommend that school staff, parents and the government should take action on this issue. We all need to work together to come up with a solution before it is too late for our children.

Yours faithfully,

Louise Furnival



A Letter to the editor expressing an opinion


Dear Sir/Madam,

I am concerned about the environment and I am writing to discuss how important recycling is. Saving certain recyclable materials and taking them to recycling centres has become part of the daily routine in many homes. In my opinion, this should be encouraged for a number of reasons.

Our towns, rivers and seas are becoming more and more pol­luted with household waste. This could easily be prevented if people took the time to sort, save and recycle their rubbish.

Hundreds of thousands of trees are unnecessarily cut down to make paper products. Again, by recycling the paper that we would otherwise throw away we could reduce this wastage.

They say that special machinery is required and that many peo­ple have to be employed to operate it, thus making recycling more expensive than simple waste disposal. They forget, however, that recycling both creates jobs and is beneficial to the environment.

All points considered, I strongly believe that people should be made aware of the benefits recycling can bring, and should be encouraged to participate in programmes that will help create a cleaner world for everyone in the future.


Yours faithfully,

Louise Black



A Letter to the editor expressing an opinion


Dear Sir/Madam,

I am writing to you to discuss if Physical Education should be taught in schools. Physical Education has been a part of the school curriculum for years, and I believe that it should remain so for a variety of reasons.

In the first place, offering Physical Education in schools is vital for children who have neither the time, nor the opportunity to do sport elsewhere. Physical Education is especially beneficial for children living in crowded cities who do not have space to play. Doing sport at school gives them the opportunity to exercise and get rid of their excess energy.

In addition, team sports develop children’s social skills, encouraging them to work as part of a team and to cooperate with others.

On the other hand, some parents feel that Physical Education should not be a compulsory subject as not all children enjoy or are good at sport. These parents forget, however, that all children can benefit from physical activity, and doing sport will give them the chance to improve their skills and their hearth.

In conclusion, I believe that Physical Education is an important part of every school curriculum since physical activity helps children to keep fit, and stay energetic and alert.


Yours faithfully,

Bob White



A Letter to the editor expressing an opinion


Dear Sir/Madam,

I am writing to discuss the role of computers, if they are a blessing or a curse. Almost every home, office or school has a computer of kind these days. Many people feel that these machines are now an essential part of our lives, but how necessary are they really?

One of the main advantages is the time that can be saved by using a computer. This is especially beneficial in the workplace, where employees can do their work far faster than they could in the past. In addition to this, computers can be educational and fun. From a very young age, children car gain basic computer skills through programmes that allow them to learn, draw, paint and play. In today’s technological world, this knowledge can only help them in the future.

However, there are various negative aspects to using com­puters. Many jobs have been lost due to the fact that com­pters can do a lot of tasks more efficiently than humans. This has led to high unemployment in many countries. What is more, computers can actually cause health problems. Aidless hours in front of a screen can cause eye strain and headaches, which are serious side-effects.

To sum up, it seems that computers are a useful addition to our fast-moving world of high technology. However it must be remembered that they are here to serve us – not to replace us.


Yours faithfully,

Nick Brown



An Informal letter


Hello Austin,

How are you doing? You won’t believe it! I’ve just finished the book called “The Making of Donald Trump”. It’s an incredible book about Trump that blew my mind away. I’ve learnt a lot about his life, achievements, how he became famous and I want to share it with you.

To begin with, Trump started his own business at 16. He earned some money and then started his own building company. His business became an extremely successful and soon he started building skyscrapers of an enormous size in New York city. So, that’s how he became so famous.

You see, after I read this book I understood how miserable and boring my life is. I made a promise to myself that I would start living my life to the fullest right now! Moreover, I’ve decided to start my own business. You’ll probably be confused and ask me why? I have an answer, pal. I guess that I’ve found my passion, it’s teaching English!!! I’m going to set up my own English courses.

Moreover, I also understand that to start my own thing and be successful I need to improve my personality, become a hard-worker, because as we know, if you’re a lazy person, you definitely won’t be successful. Also, I need to be kind and helpful, because rudeness doesn’t go along with success. Yet, I need to do sport to be energetic if I want to accomplish my big goal.

That’s all for now. Stay tuned because I might need your help.

Best wishes,




An Informal letter


Dear Mum and Dad,

I’m so happy to be here in Bergen for our holidays. I’m having a fantastic time and I just love this part of Norway. Lee and I are staying at the historic Royal Hotel. At the moment we are having a cup of hot chocolate and enjoying the spectacular view of the harbour.

The weather is cold, and perfect for skiing. The seven mountains around the city are covered in thick snow. The famous fjords are stunning. In these quiet waters you can sail past mountains, waterfalls and fields. We spend most of our days hiking in the mountains with our Norwegian friends, Erik and Katerina.

Norwegians really love the outdoors. They’re very friendly and kind to us. I think they’re really good-looking. Most of them tend to be tall, with fair hair and light blue eyes.

The food is delicious. Norwegians like eating fish and seafood, especially salmon, shrimps, lobster and caviar. I just love eating fresh bread and smoked salmon for lunch.

Next week we’re going to Oslo. I can’t wait to visit the Outdoor Folk Museum. Lee is not so keen, but I’m looking forward to it. Our flight is leaving from Oslo next Friday, so I hope you’ll receive this before we get home!

I think you should come here next year. I’m sure you would love it!

See you soon.


An Informal letter



Thanks a lot for your letter. You’re going to have a great summer, it seems. Your plans sound fantastic.

I’ve got a lot of plans for the summer, too. Firstly, I’m going to relax for a while because I’m very tired, then I’m going to have some fun! I’m going on holiday with my friend in June. We’re going to spend two weeks in exotic Hawaii! When we come back, I’m going to join my local drama group because, as you know, I want to become an actress one day. I’ll let you know when the first performance is, so you can come and watch. At the end of the summer, I’m going to visit my sister in LA. She’s getting married on 29th August. Isn’t that fantastic?

Well, that’s all for now. I’ll send you a postcard from Hawaii. Have a great summer!

Best wishes,



An Informal letter


Hi Jack.

That’s great news! You and your friend will be very welcome here.

As you’re only staying for a week, I think you should see the national park and also the Lake District, which is about ten kilometres away. In my opinion, it would be a good idea for you to hire bikes because public transport is not very good here, and I haven’t got a driving licence yet!

There is a good museum full of great displays about the history of my city, which is not boring at all! There is also an old castle you can visit, which is very special.

I’d love to join you, but it would only be for the weekend because I have to attend classes у from Monday to Friday and I get home really late.

Do email me or phone if you need me to do anything.

Looking forward to seeing you again very soon!

Best wishes,




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